E-scooter share is now available in the East Bronx and Eastern Queens.
Learn more about the Eastern Queens expansion announcement in NYC DOT’s press release.
Register for E-Scooter Share Discount Memberships
All scooter companies provide discounted memberships to low-income residents. Each company has their own program, so depending on which scooter brand you want to use, you can register for one, two or all of them. Each membership is slightly different, so read the details below and register for what makes sense for your trip.

Lime:
Click “Apply Now” and upload your assistance documentation https://www.li.me/why/community/lime-access
Veo:
Click the link below and upload your assistance documentation
https://veoride.typeform.com/to/C3iOLVpY?typeform-source=www.veoride.com
Bird:
Download the Bird app, create an account and fill out your information at this link
https://help.bird.co/hc/en-us/requests/new?ticket_form_id=4525412340628
Download the Apps
Report an Issue
Report e-scooter share concerns, such as a scooter blocking someone’s driveway or poor parking, to the company. Please include the location, issue, and a photo if possible.
- Bird (silver and blue scooter): Call 866-205-2442 or email birdnyc@bird.co
- Lime (white and green scooter): Call 888-546-3345 or email help-new-york@li.me
- Veo (black and teal scooter): Call 855-836-2256 or email opsnyc@veoride.com


