A survey regarding the shared e-scooter pilot program in the East Bronx, which started in mid-August 2021. The purpose of this survey is to receive feedback from the public on the pilot, whether or not they've used the service. The survey should take about 2 to 5 minutes to complete.
Please navigate to the "Survey" tab to access the survey.
Accessible vehicles are available to rent in the East Bronx!
As a part of the shared e-scooter pilot in the East Bronx, Bird, Lime, Veo all provide options for residents to rent an electric accessible vehicle or attachment. As opposed to the shared e-scooters found on-street, these vehicles and attachments are reserved in advanced and picked up/dropped off at specific locations.
Each company offers different options. Please visit each company’s website for more information.
- Bird – How to Rent an Accessible Vehicle
- Lime – Reserve an Adaptive Vehicle
- Veo - Contact Customer Support
- Call:(855) 836-2256
- Email: hello@veoride.com
Discounted pricing for shared e-scooters available!
Bird, Lime, Veo all provide discounted pricing to New Yorkers who receive or qualify for any local, state, or federal assistance program (e.g. SNAP, NYCHA, discounted utility bill). This can significantly reduce the costs of using an e-scooter. You can find more details for each company's program below.
- Bird Access (PDF) - $5 per month
- Program provides unlimited 45-minute rides.
- Lime Access (PDF) - Free
- Program provides unlimited 30 minute rides. Additional time is $0.04 per minute.
- Veo Access - $5 per month
- Program provides 30 minutes of free riding per day. Additional time is $.20 per minute
Be sure to familiarize yourself with safety requirements before riding and remember:
- Follow all traffic laws
- Use bike lanes when available
- Do not ride on the sidewalk
- No double riding
- Only for age 18+
- Helmets strongly encouraged!
More safety tips for riding e-scooters and e-bikes at nyc.gov/ebikes