Publicly accessible e-scooters are available to rent for short trips in the East Bronx and Eastern Queens. E-scooter share provides critical connections to transportation hubs and other local destinations; riders have taken over 11 million trips since the program’s launch in 2021.

E-scooter share is operated through a public-private partnership between NYC Department of Transportation (NYC DOT) and three private companies: Bird, Lime, and Veo.

NYC DOT is responsible for program design, outreach, and contract oversight. Bird, Lime, and Veo provide e-scooters that can be rented via their mobile apps and are responsible for e-scooter operations, maintenance, pricing, and customer service.

Click here to learn more about how NYC DOT's e-scooter share provides residents, commuters, and visitors with convenient, sustainable, and equitable transportation options in 'transit deserts.'

Register for E-Scooter Share Discount Memberships

Are you enrolled in SNAP? A NYCHA resident? A Fair Fare recipient? You may be eligible for discounted rides!

Bird, Lime, and Veo offer reduced-fare membership programs for riders enrolled in certain assistance programs. Qualified rides can register for one, two, or all three of the operators’ discounted programs. Membership program details and benefits vary by company, so review the information below and register for the options that best fit your riding needs. 

Visit each operator's website to upload your government assistance documentation and verify your eligibility in discounted membership programs:

• Bird Access

• Lime Access

• Veo Access

Report an Issue

Shared e-scooters that are improperly parked, abandoned, or damaged should be reported to Lime, Bird, and/or Veo.

Learn more about parking rules for shared e-scooters.

When reporting, please include the following information:

1) location

2) date and time of observation

3) type of issue

4) photo

5) contact information, if you want to receive a direct response